All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Please ensure and clarify our understanding in a face to face meeting.
All project Quotes / Estimates / SOWs / Proposals / Agreements are valid for 1 Calendar Year from the date of project starting for Websites / Apps / Software / any kind of online Design or Development task. For marketing or sales or lead generation projects, above said agreement types are valid for 1 Calendar Month only. Any delay / extension / continuation of any project due to any reason will need to have a new Quote / Estimates / SOWs / Proposals / Agreements drafted by the client and approved by Moz Web Development, failing which Moz Web Development will not be liable to any term mentioned in said Quote / Estimates / SOWs / Proposals / Agreements.
By accepting a quote, you agree to and accept the terms and conditions of Moz Web Development. Acceptance can be verbal, by email, by whatsapp, payment of Initiation, signing a quote.
It is Client’s responsibility to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development / app or software development and ensure that you have been quoted on the right requirements.
Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Moz Web Development.
There are limited man-hours allocated to each task including Project Management and Development. Minor changes may be included within the allocated hours. This will be analyzed on a case-by-case basis.
Moz Web Development Worldwide will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified or due to any unavoidable circumstances or natural calamity.
Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs.
Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
Any modifications requested during the development or after the Go-Live approval will incur additional charges. All additional work, over and above the estimates is charged separately. Under no circumstances will Moz Web Development be liable for any delays caused by change in the project brief.
Website/application content and all related materials need to be provided to us within the first two weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond reasonable timeframe.
Our websites/applications are generally tested on PCs and include near recent versions of following browsers: Firefox, Chrome & Safari. If you require testing to be done on any other browser, please let us know in advance.
Responsive/multi-device compatible web pages are tested on Android Phones. If you require testing to be done on any other device, please discuss it in advance.
If your website/application is not hosted by us, any additional man-hours that may be required due to any server or network related issues are not covered in our quotes and may be charged separately.
Please note that at any stage during the project, stalling of the project for over two calendar months will incur extra costs. Furthermore, it may increase the previously approved estimates. If you require the project to be put on hold, please mail us in writing with your signed letterhead in advance.
The website or software application will be designed to be deployed on the web, via using a commercial grade web-server or a similar setup. Based on your website traffic, the website may not perform if deployed on a generic office network environment.
Depending upon the functionalities required, there may be 3rd party components such as Third Party Payment Gateways or SSL certificates involved in building a website/application. Although Moz Web Development does its best in recognizing the suitability of any such component, any unforeseen limitations of 3rd party components are beyond our control. Any third-party component purchase costs (such as SSL, Payment gateway, Google Adwords, Plug-in licenses etc) are not included in our quotes.
Moz Web Development takes no responsibility to maintain websites / apps / software unless there is exclusive AMC agreement done.
Moz Web Development offers packages in co-ordination with third party providers. Changes to the third party provider’s rules and policies may ultimately effect the services we provide or the terms and conditions herein.
Domain registration/renewal etc charges are not included as a part of any project/proposal unless mentioned otherwise. If required, a quote for which will be submitted separately and approved by the client.
Hosting charges are not included in the quotations unless mentioned otherwise. Moz Web Development can organise an appropriate hosting solution if required, a quote for which will be submitted separately and approved by the client. Where clients decide to organise their own hosting, we should be consulted before finalising the type of hosting and database, as it should meet the requirements of the technology used for the development. Please note that we’ll require full access with hosting support for testing and deploying the application. Moz Web Development will not be liable for any delays or errors caused by direct or indirect actions of the hosting company.
All communications/correspondences are generally done via emails or whatsapp. It is client’s responsibility to keep the records updated with them.